Report a profile or conversation
Fastest route: use the report button inside the chat or on the profile itself. Reports land with context attached, which means quicker action. Block first if you need space — reporting after is still worth it.
Contact
Whether it's a bug, a bad actor, or an idea that would make the experience better — here's how to reach the right place.
Fastest route: use the report button inside the chat or on the profile itself. Reports land with context attached, which means quicker action. Block first if you need space — reporting after is still worth it.
Login trouble, camera permissions, payment questions — the in-app help flow covers the common cases step by step. Clear your cache and retry first; it fixes more than anyone wants to admit.
Product ideas, partnership questions, press inquiries — send them through the in-app feedback channel with "Feedback" in the subject line. A person reads these, and the good ones genuinely shape what gets built next.
A few answers live elsewhere on the site and are faster than an email: how we handle data is in the privacy policy, the rules of the road are in the terms, and the community guardrails are on the safety page. Curious what this site is and isn't? The about page covers that too.
When you do reach out, include your username, the device and browser you're using, and a screenshot if you have one. The more specific the report, the faster the fix.